About




The TEF Consulting Advantage


Client Relationship
& Customer Care Specialist




The TEF Consulting Advantage



Client Relationship & Customer Care Specialist


It’s All About Service

With over 28 years of front-line customer service experience—including 16 years working with some of the most challenging and distinguished clients on the planet—Client Relationship and Customer Care Expert Troy Fisher now specializes in helping Southern California organizations flourish. Take advantage of Troy’s experience, knowledge and tools to adapt your organization’s culture into one where customers and service always come first. The results can be transformative.

 

Improve Your Bottom Line

TEF Consulting’s customer service training and consulting can increase your profits by helping you:

  • Develop a service-oriented culture – Ensure that every aspect of your business is built on a “customer-first” model, and an understanding that your internal customers (i.e. your employees) demand and deserve exceptional service, too. The results will include an engaged staff that’s motivated to build powerful relationships with your external customers.
  • Reduce employee turnover – Increase employee satisfaction by increasing engagement and providing a path of growth within the company. An employee who feels “invested in” will stay with your company, and use the knowledge gained to make sure your customers want to stay as well.
  • Attract & retain more customers – Making a fantastic service experience happen with every transaction increases your customers’ satisfaction. Not only will these satisfied customers return, they’ll also recommend your business to others! Stand out with your excellent service and see the results on your bottom line.



It’s All About Service

With over 28 years of front-line customer service experience—including 16 years working with some of the most challenging and distinguished clients on the planet—Client Relationship and Customer Care Expert Troy Fisher now specializes in helping Southern California organizations flourish. Take advantage of Troy’s experience, knowledge and tools to adapt your organization’s culture into one where customers and service always come first. The results can be transformative.

 

Improve Your Bottom Line

TEF Consulting’s customer service training and consulting can increase your profits by helping you:

  • Develop a service-oriented culture – Ensure that every aspect of your business is built on a “customer-first” model, and an understanding that your internal customers (i.e. your employees) demand and deserve exceptional service, too. The results will include an engaged staff that’s motivated to build powerful relationships with your external customers.
  • Reduce employee turnover – Increase employee satisfaction by increasing engagement and providing a path of growth within the company. An employee who feels “invested in” will stay with your company, and use the knowledge gained to make sure your customers want to stay as well.
  • Attract & retain more customers – Making a fantastic service experience happen with every transaction increases your customers’ satisfaction. Not only will these satisfied customers return, they’ll also recommend your business to others! Stand out with your excellent service and see the results on your bottom line.



Years of Experience



Minute Consultation FREE



Ready to Talk?

Let’s schedule a free 30-minute consultation to explore how I can help your company reach its full potential!




Ready to Talk?

Let’s schedule a free 30-minute consultation to explore how I can help your company reach its full potential!

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